The media intensively disseminate advertising information with imposition paid subscriptions. This is the so-called content. A person unknowingly presses OK in response to a pop-up text message on the phone display and a certain amount is debited from his account daily for subscribing to music files, weather forecast, horoscopes, dating, jokes and much more. To prevent this from happening regularly, subscribers mobile communications establish a ban on content both with the help of an operator and independently through your personal account.
Personal account and its capabilities
The mobile operator provides customers with the opportunity to create and manage services using it. Through it, it is possible to perform various communications connection operations. Due to the ban, shipping is limited text messages and dialing to short numbers that distribute paid subscriptions of various contents. This restriction does not apply to internal services of the mobile operator. Also using personal account You can connect and easily from MTS or any other.
Ways to disable content bans
If a subscriber decides that expensive subscriptions are important to him, he thinks about how to disable content ban on MTS. It should be noted that this can be done for free using several methods.
First option how to disable the content ban service on MTS– make a call to the service support number 8 800 250 8 250 or 0890. Calls to these numbers from landlines and mobile phones are not charged in all regions of Russia. By contacting the operator, you will tell him the essence of the issue, and he will deactivate the service. You can also remove the restriction by visiting the support center. The service specialist will fulfill your request.
The second option provides a way to disable the content ban on MTS yourself. This is done by executing the USSD command *985#. It is also possible in your personal account through selection required function.
In addition, you can perform the following actions on your smartphone: find it through a search engine and download the “My MTS” application, open it. Under the request for permission to send notifications to your number, which may contain reminders, sounds, badge stickers, etc., click “Allow.” This will be enough for advertising and informational texts to appear in your field of vision again.
When making the transition to corporate tariff plan the ban will be lifted automatically. You yourself will then decide how and which of them to react to, positively or vice versa.
MTS has a lot useful services for subscribers. Many users often encounter the problem of automatic subscriptions that occur randomly and without the consent of the subscriber. For example, a subscriber can send a message in response to some advertising mailing and, without knowing it, activate the subscription. Such subscriptions naturally debit money from your balance. Only very attentive users who constantly monitor their expenses can detect such subscriptions, because the amounts written off are insignificant and it is difficult to track what this or that amount was spent on. The “Content Ban” service from MTS is an excellent opportunity to get rid of such unwanted charges by activating various subscriptions. We will talk in detail about what “Content Ban” is and how it works in this review.
Description of the “Content Ban” service
First you need to understand what content is on a mobile phone. Content is any information disseminated through the media, including through Internet resources. Content can be text and in the form of media, that is, pictures, music, video, and so on.
SMS messages that arrive on your phone from short numbers also contain content, usually advertising. That’s why the service from MTS is called “Content Ban”.
Paid subscriptions are often activated after visiting various information and entertainment resources, where, for example, you need to enter a number to register mobile phone. The user simply registers on the site to gain access to all functions, but ends up subscribing to a newsletter he doesn’t need. Money is debited from your account for such mailings in different ways: daily, once a week, once a month. As a rule, the amounts are insignificant, although there are also quite brazen cases of fraud, when more than a hundred rubles can be debited from the phone balance per week.
The “Content blocking” option blocks the ability to send messages to short numbers, as well as receive messages from such numbers. In addition to blocking messages, blocking calls to short numbers is activated. In this way, the client can avoid the possibility of accidentally connecting unwanted subscriptions. This service is especially useful for children and pensioners who do not understand the specifics of providing services by third-party services.
However, not all short phones are blocked. For example, if a client wants to send an SMS to a service number in order to activate any service of the MTS operator, then he can do this without any difficulty, since the “Content Ban” contains a number of numbers that do not raise doubts about their honesty and absence fraud.
It is worth noting the great advantage of the service - free connection and the possibility of activation for all subscribers, regardless of the tariff plan. The service cannot be used only corporate clients.
Blocking service capabilities
This service has the following functions:
- blocking calls and sending SMS to short numbers,
- blocking SMS reception from short phones.
This prohibition does not include short numbers for your online banking, mailings mobile operator and other useful servers that do not pose any danger. You don't have to worry that this option will block all messages. Only dubious numbers will be blocked.
Methods for activating the “Content Ban” service
If you understand how this option works, then it’s time to start connecting it. You can connect to the “Content Ban” service from MTS as follows:
- Send USSD combination: * 984 # ;
- Call customer technical support at internal number 0890;
- Contact one of the salons in person cellular communication MTS. In this case, you must have an identification document with you.
Of course, the user can do without connecting this kind of options. After all, you can periodically monitor your balance or activate the “ ” service so that the balance in your account is instantly displayed on the screen of your mobile phone. However, by periodically monitoring your account balance, you may not notice small charges, and funds are also debited for activating your subscription. And the “Live Balance” service does not display the account status after sending SMS messages. Therefore, it is better to activate this service once, especially since it is free, and no longer worry about falling for such tricks of scammers.
Attention: If the connected service for blocking unwanted SMS and calls did not work, then send a complaint to the Antispam service. In order to use this service, simply forward the received message from an unwanted short number to service number 6333. This number is not blocked because it belongs to the verified list. Within 24 hours after sending a complaint, you will receive a response from the service, also notifying you about methods for unsubscribing from mailings.
The complaint can be sent to email [email protected] or call support and report this fact.
How to manage MTS subscriptions
After blocking is activated, all messages sent from dubious short numbers will be blocked. However, if you subscribed to any mailings before the ban was activated, then these mailings will continue to be valid. Therefore, it is better to check in advance what services you have signed up for. This can be done in your Personal Account or call the support service at 0890. Our staff will review all of your paid subscriptions and help you disable them if necessary.
You can manage your subscriptions in the following ways:
- Through your Personal Account;
- Through the “My Content” service;
- Using the combination: * 152 * 2 #. With this combination, you can get rid of existing paid subscriptions and advertising mailings;
- Via SMS with the text “2119” or “21190” sent to service number 111.
How to disable the service
If you decide to disconnect from blocking calls and SMS from short numbers, then you can do this in the following ways:
- Through your personal account. Log in to your Personal Account, open the “My Account” section, then open the “Services” tab. Select the “Content Ban” service and disable it;
- Via customer support at extension 0890;
- At the MTS office (passport required).
Disconnection, as well as connection, is free.
Paid subscriptions are most often unnecessary and only lead to waste of funds. Let’s figure out what “Content Ban” is on MTS and how to disable the “My Content” service. We will also clarify the cost of the service, step-by-step deactivation algorithm and numbers to which the option does not apply. In addition, we will consider how to check the availability of existing paid subscriptions.
What is this service and why is it needed?
The “Content Locked” service of MTS, what it is and what it gives the user needs to be clarified in more detail. Paid subscriptions often become active without the subscriber’s knowledge. Some content is automatically connected when the SIM card is activated, the rest can be accidentally added by a child or the user himself due to inattention. To eliminate such situations and protect yourself from unnecessary expenses, you must enable the MTS “Content Ban”, which means a restriction prohibiting access to paid subscriptions.
You may or may not agree with me, but I personally consider the “Ban MTS Content” option one of the most beautiful and useful inventions of mankind. Why? It's simple.
I don’t know about you, but at one time I was literally tormented by additional services imposed by MTS (a good operator in general). Some mailings were constantly coming with an invitation to connect, try, and have a look. What was annoying was not just the intrusiveness, but the fact that the vast majority of them were paid. And many such things were launched and activated, as it seemed, on their own. Without my participation.
What remains to be done in this case? Either resign yourself, swearing to yourself, or try to limit such operator activity. And this is where a service like this comes to our aid. MTS content ban
MTS content ban: what is it?
The option “Banning MTS Content” is precisely designed to completely restrict you, as a client of MTS, from accessing widespread and popular paid infotainment services. Which, unfortunately, can be dangerous for your financial account, or contain prohibited content.
Its main advantage is that by activating the content blocking service, you, as an MTS subscriber, will no longer be able to send SMS messages or make calls to short paid numbers.
This alone can sometimes significantly save money on your account. But this is also convenient in the case when your SIM card is used by a child, for whom various entertainment portals may contain 18+ information that is inappropriate for children.
Pay attention! The ban on sending messages to a short number will not affect the usual sending of SMS and MMS to other users mobile network. That is, you will still be able to communicate with the outside world via text messages.
Also, the ban will not affect the operation of internal services of MTS, which ensure uninterrupted operation of the network and troubleshooting various problems with your phone. The restrictions also will not affect services for changing the settings of a subscriber’s personal account of the MTS operator, which are managed by sending requests or calling MTS short service numbers.
Simply put, you will still be able to send messages to MTS short numbers to activate the phone option or tariff plan you need.
Why and who needs the MTS Content Ban service?
In short: the content ban service helps you save your money.
Since 99% of entertainment content is paid, access to infotainment services can primarily negatively affect yours wallet as an MTS subscriber, when using the services of entertainment portals, money can be withdrawn from your account, sometimes quite a lot.
In the case of children It is especially important to protect not only the account balance from unexpected expenses, but also to protect children from 18+ content.
At first glance, various additional services are safe for adults, but this is only at first glance.
Practice shows that quite often there are cases of financial fraud in which even an adult can completely accidentally transfer significant amounts of money to other people’s accounts.
Moreover, in essence, everything will be legal, you will simply pay for various services that you do not need at all. Therefore, unfortunately, even contacting the company’s service center or the police will not help you get your money back in this case.
For example, this is a common method of deception on the Internet: you are trying to download something on some site, and the site’s system requests a verification code in order to supposedly receive confirmation that you are a live user and not a robot.
To receive a verification code, you are offered to send an SMS from your number to a short number, and the emphasis is always on the fact that the SMS is free. But after sending an SMS to the specified number, a considerable amount is withdrawn from your account in favor of the scammers, but the file, if it is possible to download it, often turns out to be useless or empty.
MTS can protect you from this type of fraud when you activate the Content Ban service.
Another reason why it may be convenient for you to ban MTS paid content is preventing unwanted paid subscriptions. Often, sending only one SMS to a specific short number signifies a subscription to certain services of an entertainment portal. Such a subscription can very quickly automatic mode reset your account. Such subscriptions, in fact, are also a kind of fraud. And there’s nothing you can do about it - it’s like you activated them yourself. And no user will be able to return money for such subscriptions.
It is to prevent such situations that MTS will use the Content Ban. In other words, you have the additional function of protecting your money - this is what banning content on MTS means.
How to activate the MTS Content Ban service?
Let's now figure out how to enable MTS content ban.
Management of the MTS Content Ban service is possible only by the subscriber himself!
That is, there are no options for sending text requests to enable or disable Content Ban. This is a kind of protection of user data from intruders. Therefore, in order to activate the MTS content ban service, you need to:
— Personally contact the MTS office, where company employees will activate a service in a matter of minutes that will block access to third-party resources.
— If for some reason you don’t have the opportunity to come into the office, then you can try by calling 0890 . The operator, after identifying you by answering key issues, easily activates any services on your number.
The MTS Content Ban service does not apply to MTS service numbers, so there will be no problems with the operation of the profile and settings in the MTS Personal Account!
Well, now that we’ve sorted out the question of how to enable MTS content ban, let’s see how to return everything to its original state.
How to disable the Content Ban service on MTS?
Sometimes the MTS Content Ban service needs to be disabled in order to open access to necessary functions - for example, paying bonus accounts on social networks, or confirming an order on some online store website.
The same applies to cases of confirming operations that you launch on various services yourself (having carefully studied the site data in advance and decided how much you need it). So how to remove the content ban on MTS? Any of these three ways:
- To disable MTS Content Ban, you will need to contact the operator at 0890 to unblock Internet content.
- You can also disable the MTS content ban using the Internet Assistant on the MTS website.
- And, of course, you can pay a visit to the nearest MTS office, where consultants can easily disable this service for you at your request.
Yes, here's another thing. When a user switches to the “Corporate” tariff plan, the Content Ban service should be disabled automatically!
Well, that’s it, now you know how to disable the content ban on MTS. Let's move on to money then.
How much does the content ban service on MTS cost?
Not at all. Banning MTS Content is a completely free service from MTS, which will significantly save money on your account. Turn on and enjoy the silence! Or, if you want, turn it off again and “return to the world.” Everything is free!
How to disable My MTS content? Users often ask a similar question. Let's look at what this service is, what features it provides, how to connect and disconnect it.
In the modern rhythm of life, people do not have free time to search various information. MTS took this fact into account and created a special option - My Content.
The idea of the service is the formation of mailing lists. The client can choose what information he wants to receive in the future. The data will come in the form of SMS, you won’t have to look for it yourself.
Let's list some categories of subscriptions:
- Sport.
- Music and video.
- News.
- Business.
- Entertainment.
- Informing subscribers, etc.
Advantages and Disadvantages
The My Content service from MTS has a number of advantages:
- You can access various content.
- Always keep abreast of the latest developments in the area of interest.
- Save time searching for information on your own.
- Create a list of your subscriptions based on your interests.
- The number of available options only increases over time.
Flaws:
- High cost, it depends on the conditions for specific subscriptions.
- The quality of the content provided does not always meet customer expectations.
- Often subscriptions are connected without the subscribers’ knowledge.
- This service can be used by fraudsters to write off funds from the accounts of the company’s clients.
How to check if the service is activated?
The availability of subscriptions can be checked in your personal account. In the “My Content” section you can view active subscriptions and immediately disable them. The entire procedure will take the subscriber a few minutes.
You can also use the application. The program allows you to fully manage your account, view information on services, enable options and disable unnecessary ones. You can download the application from the official store on your operating system.
Another affordable way– Cost control service. You need:
- Dial request *152#.
- Select menu item number 2.
- View active subscriptions.
How to disable the “My Content” service on MTS?
How to disable My content on MTS and cancel paid subscriptions? Today there are several options available to clients:
- USSD upon request.
- In the smartphone application.
- In your personal account.
- Call the contact center.
- At the company office.
USSD request
You can use the command to disable it. This method is quite simple; you do not need to have Internet access to manage your account. The scheme for deactivating subscriptions is simple:
- Dial *152# and press the call button.
- In the menu, select section number 2.
- Then enter the number 3
- to unsubscribe from all subscriptions.
Call to MTS operator
You can call the call center and ask a specialist for help. You will need:
- Dial phone
- Choose to connect with a specialist.
- Wait for a response from the employee and ask him for help.
- The specialist will manually disable all subscriptions on your number.
This method is suitable for people who do not want to perform the procedure themselves. Flaw this method– high load on the contact center. Often you have to wait for a response for 5-15 minutes, wasting a lot of time. Therefore, it is easier and faster to disable the option yourself.
In your personal account
Your personal account is a convenient tool for managing your account independently. With its help you can gain full control, monitor all services, connect and disconnect them. How can I refuse the My content option in my personal account?
- Go to the operator's website.
- Proceed to the personal account section.
- Please login.
- In the menu, select the item to manage services.
- Find My content among them.
- Unsubscribe from unnecessary subscriptions.
You can also use the My MTS application. It is an alternative to your personal account and provides the same functions. The process of unsubscribing from paid services in the application follows approximately the same pattern.
Benefits of the program:
- No need to visit the company website.
- In the application you can perform the same manipulations as on the portal.
- The program has a stylish design.
- You can figure it out within a few minutes.
- The application is distributed through official stores.
- It is provided free of charge to the company's clients.
In one of the MTS offices
The last way is to visit one of the operator’s offices. You need:
- Go to the company website.
- Find a map of salons on it.
- Select the nearest office to visit.
- Come to the salon during business hours and ask a specialist for help.
- The employee will ask for a passport for identification purposes.
- He will gain access to the subscriber's account and independently deactivate all paid subscriptions.
