How to call an ambulance from tele2. How to call an ambulance with Tele2 and other emergency services Emergency services with Tele2

17.01.2019

No one is immune from emergency situations, and it is quite possible that your health and the health of other people will depend on the correctness of your actions. It is necessary to provide first aid to the sick or injured person, and also call an ambulance as quickly as possible. But how to call an ambulance from Tele2, because each operator has their own emergency numbers? Below we discuss in detail how to reach doctors from a mobile phone.

Numbers for calling an ambulance from a mobile phone Tele 2

Calling emergency services from a mobile phone is much more convenient, because you can do it anywhere. To make a call, you must use the uniform short call formats introduced by the cellular operator. These are simple three-digit combinations that are valid throughout Russia.

Always call ambulance from a Tele2 mobile phone even if there are no funds in the account, and even if there is no SIM card in the phone.

To contact doctors, you can use the following numbers:

• 112 – Standart room rescue services
• 103 – provides a call to doctors directly through the Tele operator. It is noteworthy that in all regions it is unchanged.

It’s best to write down emergency calls both on your phone and separately in notebook so as not to get confused in the event of an emergency.

Unified Rescue Service - 112

Provides access to any emergency situations. After explaining the reasons for the request, the person is automatically transferred to the specialized service. All conversations are recorded, and therefore there will be an appropriate response to any request. There are no problems with calling an ambulance from Tele2 - there is a general call format from which you will be redirected to specialists.

Single emergency number – 112 . This dialing format is valid throughout Russia. If you are looking, you can use the same single number

Calling an ambulance from a Tele 2 mobile: how to communicate with the dispatcher

When calling doctors by phone, you must follow the following recommendations:

• Write down the information about the dispatcher that he should report first. Refusal of medical care is impossible, regardless of the category of the patient. If the dispatcher refuses to accept the application, this may become the basis for initiating a criminal case. Therefore, information about the dispatcher must always be recorded.
• Provide the address where the patient is located. Answer the dispatcher’s questions as completely and reliably as possible, as this will help prepare the necessary assistance.
• If possible, prepare the patient’s documents, as well as collect things needed during hospitalization.
  You can call an ambulance at any time; they have no lunch breaks or shift changes. The operator will always answer any call.

Sometimes there are situations that require urgent medical intervention. And the life and health of the patient may depend on how quickly an ambulance is called. You may not always have a landline phone at hand, so it is important to know how to call an ambulance from your mobile phone. Tele2 subscribers have access to short emergency numbers that operate throughout the country.

How to call emergency services?

To make a call to the rescue service, it is not necessary to have money in your account. A call is possible if the balance has gone into minus, and also if the phone does not have a SIM card and does not even connect to the network. You just need to dial the emergency number 112, which is valid for everyone mobile operators. After connecting with the emergency dispatcher, you must clearly state the situation, after which the call will be switched to the ambulance service. Number 112 can be used in the European Union, Switzerland and South African countries.

How to call an ambulance with Tele2?

There are several ways to contact the emergency dispatch service:

• 103 – this number can only be used by Tele2 subscribers. It operates throughout Russia;
• 03* or 030 – these numbers are intended exclusively for calls from cell phones, so in this case you can contact the ambulance dispatcher much faster;
• 03 is a traditional number that can be used by all subscribers, regardless of the services of which operator they use. But since this number can be used to call an ambulance from a landline phone, it is not always possible to get through quickly.

• Record the details of the dispatch service worker who receives the call. Moreover, the dispatcher himself must give his name or number. He has no right to refuse to accept a call, regardless of the condition of the patient/injured. Otherwise, it is fraught with criminal liability. Information about the dispatcher may be useful for further investigation.
• Accurately indicate the address of the person in need of medical assistance, as well as his gender and age. When answering questions from the dispatcher, you should not hide or omit anything (for example, about taking drugs, alcohol, etc.). The more reliable and detailed the information, the better prepared doctors will be to provide assistance to the patient/injured.
• Before the ambulance team arrives, it is advisable to prepare the patient’s passport and medical record, as well as things that may be needed in case of hospitalization. Sometimes even a few minutes of delay can cost a person his life.

Please remember that you can call the ambulance service at any time. The ambulance works around the clock without any breaks.

MINISTRY OF COMMUNICATIONS AND MASS COMMUNICATIONS OF THE RUSSIAN FEDERATION
(MINCOMCOMVIAZ OF RUSSIA)

ORDER

20.11.2013 №360

On amendments to the Russian system and numbering plan, approved by order of the Ministry information technologies and communications Russian Federation dated November 17, 2006 No. 1422

In accordance with Part 3 of Article 26 Federal Law dated July 7, 2003 No. 126-FZ “On Communications” (Collected Legislation of the Russian Federation, 2003, No. 28, Art. 2895; No. 52, Art. 5038; 2004, No. 35, Art. 3607; No. 45, Art. 4377; 2005, art. 1752; 2006, art. 636; Art. 835; 2008, Art. 1941; 2010, Art. 705; 4190; 7, art. 905; art. 3535; art. 3880; art. 4291; Art. 4590; Art. 6333; Art. 7351; Art. 2326; ; No. 27, Art. 3450), as well as subparagraph 5.2.10 of the Regulations on the Ministry of Communications and Mass Communications of the Russian Federation, approved by Decree of the Government of the Russian Federation of June 2, 2008 No. 418 (Collection of Legislation of the Russian Federation, 2008, No. 23, Art. 2708; art. 4825; 2009, art. 378; 26, Art. 3350; No. 30, Art. 4099; 4251; 2011, No. 2, Art. 338; No. 3, art. 542; No. 6, art. 888; No. 14, art. 1935; No. 21, art. 2965; No. 44, art. 6272; No. 49, art. 7283; 2012, No. 20, art. 2540; No. 37, art. 5001; No. 39, art. 5270; No. 46, art. 6347; 2013, No. 13, Art. 1568; No. 33, art. 4386),

I ORDER:

1. Introduce into the Russian system and numbering plan approved by order of the Ministry of Information Technologies and Communications of the Russian Federation dated November 17, 2006 No. 142 “On approval and implementation of the Russian system and numbering plan” (registered with the Ministry of Justice of the Russian Federation on December 8, 2006 , registration No. 8572) as amended by orders of the Ministry of Communications and Mass Communications of the Russian Federation dated December 29, 2008 No. 118 “On amendments to the order of the Ministry of Information Technologies and Communications of the Russian Federation dated November 17, 2006 No. 142” (registered with the Ministry of Justice of the Russian Federation February 2, 2009, registration No. 13237), dated July 15, 2011 No. 187 “On amendments to the order of the Ministry of Information Technologies and Communications of the Russian Federation dated November 17, 2006 No. 142” (registered with the Ministry of Justice of the Russian Federation on August 17, 2011, registration No. 21646) and dated June 15, 2012 No. 158 “On introducing changes to the Russian system and numbering plan, approved by order of the Ministry of Information Technologies and Communications of the Russian Federation dated November 17, 2006 No. 142” (registered with the Ministry of Justice of the Russian Federation on July 6, 2012 , registration No. 24829), the following changes:

a) paragraph 32 shall be supplemented with the words “as well as the numbers of the relevant emergency operational services: “101”, “102”, “103”, “104.”;

b) paragraph 32 1 should be stated as follows:

"32. 1 For access of subscribers and users of mobile and fixed telephone services:

the “Child in Danger” telephone line uses the same numbers “121”, “123”;

To unified service support for citizens for consultations when receiving state and municipal services in in electronic format a single number “115” is used.”;

c) paragraph 46 should be supplemented with the following paragraph:

“Number format for access to the corresponding emergency operational services: “101”, “102”, “103”, “104.”;

d) in paragraph 1 of table No. 3 to Russian plan numbering in the column “Value of the DEF code”, replace the numbers “970-979” with the numbers “972-979”;

e) in paragraph 12 of Table No. 4 to the Russian Numbering Plan, the column “Name of telecommunication services” should be stated as follows: “Access to telematic communication services”;

f) in paragraph 13 of Table No. 4 to the Russian Numbering Plan, the column “Name of telecommunication service” should be stated as follows: “Access to communication services for data transmission”;

g) in Table No. 7 to the Russian Numbering Plan, paragraphs 1 and 2 should be stated as follows:

h) in paragraph 3 of Table No. 7 to the Russian Numbering Plan in line “122”, the column “Assignment of a range of numbers for access and service numbers” should be stated as follows: “Reserve”.

2. Send this order for state registration to the Ministry of Justice of the Russian Federation.

Minister N.A. Nikiforov

Anyone can find themselves in an emergency situation where immediate medical attention is required. Calling an ambulance from a Tele2 mobile phone is much faster than wasting precious minutes asking and trying to fix the situation yourself. To avoid entering long digital combinations, the operator offers subscribers short numbers that operate throughout the country.

Emergency service

An ambulance from Tele2 mobile is available for calls even with a zero or minus balance and in a place where there is no connection. To do this, you will need to dial a number that is suitable for all providers providing communication services in the Russian Federation - 112.

Slowly and clearly explain the situation to the dispatcher, wait until you are connected to the ambulance. Accelerated recruitment of special services works not only in Russia, but also in the CIS countries.

How to reach an ambulance as quickly as possible?

The ambulance number on Tele2 can be dialed in several ways:

• Standard combination 03. Relevant for everyone mobile operators. Unfortunately, it is difficult to reach him, since this is the only number available to citizens who contact doctors through a landline phone. Therefore, in most cases, you will never get an answer.
• If you are unable to establish contact with a specialist through 03, use 030 or 03*. They answer this line several times more often and faster.
• Quick number 103 is intended exclusively for mobile phone callers.

Enter similar numbers among the first when filling out your address book cell phone. They must be constantly available so that in an emergency you do not get confused among a million names in search of the necessary numbers.

Contact details of other services

The formation of a common system would be pointless if the subscriber could only reach medical workers. On Tele2, short emergency phone numbers look like this:

• You can call the Ministry of Emergency Situations or firefighters using the combination 101.
• Make a call to the police - 102.
• Call a medical team - 103.
• Tele two subscribers must use code 104 to connect to the gas service; messages about gas leaks are also sent here.

In emergency cases, when you don’t have time to figure out where and how to call, just dial 112. An operator will answer you and redirect you to the right specialist.

Benefits of the service

Short combinations that allow you to contact an ambulance have a number of undeniable advantages:

1. There is no charge for calls. You can ask for help even if you have a minus balance.
2. You can establish a connection with the operator when you are outside the network coverage area.
3. You can dial the desired combination without unlocking the screen.

In addition, the numbers are universal; subscribers of all providers can use them.

Such innovations will help a person quickly receive emergency assistance in emergency situations. Remember that emergency medical personnel are required to provide support 24/7, without lunch breaks.

Calling an ambulance in a timely manner in an emergency saves lives. Below we will describe in detail how to call an ambulance for a Tele2 subscriber, what short numbers to use and how to communicate with the dispatcher.

Why can’t I call number 03?

Two digit numbers were used when cellular communications hasn't happened yet. Today 03 is a number that can be used to call an ambulance only via a landline telephone. Mobile subscribers Out of habit, they dial these numbers, but cannot get through. Short beeps are heard in the handset, as the line is almost always busy.

Short numbers for calling an ambulance

Calling an ambulance is free for Tele2 subscribers. The list of numbers to dial is as follows:

• 030 is the combination that is most often used by Tele2 subscribers;
• 03* – option in case you can’t reach 030;
• 103 is a universal combination, the same for all Russian operators.

Emergency call

112 – emergency number. It is available not only for Russia, but also for all European countries and even southern Africa.

The main advantage of dialing this combination is that you can call the number even with an inactive SIM card and a negative balance.

When you call 112, you are connected to an operator. He needs to name a specific special service (in this case, an ambulance) to whose line you will be transferred.

When you call an ambulance, it is important to follow some rules so that your call is accepted and the service leaves quickly. When talking with the dispatcher you must:

1. Make sure he introduces himself and gives his number. In case of misunderstandings, this information will be useful.
2. Report everything about the victim: first name, last name, gender, age, exact address, etc. It is necessary to describe in detail the incident or symptoms of the disease, and also talk about the patient’s possible use of alcohol, drugs, or medications. This information will help the service navigate the situation.

The operator should answer as clearly, succinctly and clearly as possible.

Questions from subscribers

Is it possible to view current emergency numbers on the operator’s website?

Yes, on the official Tele2 website in the “Help and Support” section all emergency numbers are listed: https://krasnodar.tele2.ru/help/article/emergency-number.

With Tele2 you can call an ambulance in several ways. The operator listed all combinations on its official website.