MTS forwards all calls. Cost of the option for subscribers

Forwarding is the ability or service to redirect an incoming call to another number. In this case, the subscriber can receive calls to his work phone that were made to his home or personal mobile phone.

Forwarding is also useful if your number is busy. Forwarding is possible to any phone, even landline.

You can disable redirection in several ways:

1. Through your personal account.
2. Using short commands.
3. Through the phone menu (see instructions).

Disabling several types of forwarding:

1. Unconditional forwarding ##21#.
2. Busy forwarding ##67#.
3. Redirects due to unavailability ##62#.
4. No response redirects ##61#.
5. All types ##002#.

After executing any of the above commands, you should receive an SMS notification. In addition, you must disable the “Forwarding” function in the phone menu. You can check the status of the service by calling 111 and 555.

To disable forwarding through your personal account, you must log in using your username and password. The login is your phone number, the password can be ordered via SMS. You can also log in via social media. If you have an MTS or MTS-Connect tablet, you will be logged in automatically.

You need to find the forwarding service and disable it. A corresponding notification will be sent to your phone.

This can be done through the user’s personal account, mobile portal *111# or on the website www.smspro.mts.ru.

You need to send an SMS to number 111 with the text 21110. In response, you will receive an SMS about the successful deactivation of the service. If this option does not work, then you can use the contact center number 08907. This will ask for passport data and a code word.

Also don't forget to disable forwarding in the menu cell phone, smartphone, iPhone, etc.

The option to forward calls to another phone number is very useful, because with it subscribers will always be able to stay in touch, even if their main phone is disconnected or out of range. To do this, clients will need to simply ask necessary settings, having previously indicated a different number to which the call will be directed.

This service is in demand among business clients who cannot afford to miss a phone call. But not all subscribers who use communications from MTS know how to do forwarding, this will be discussed in the article.

You can redirect a call to MTS in 4 cases:

1. If the subscriber is already talking to someone and the line is busy;
2. If a person does not pick up the phone;
3. If the phone number is unavailable for various reasons;
4. Unconditional redirection.

The service works quite simply. If any described condition is specified in the settings, then incoming call will be automatically sent to another previously specified number. It is worth noting that the number that is connected to the option will pay for the call the cost that is provided tariff plan. A similar action is used with unconditional settings, but in this case all calls will be transferred to another telephone dialing.

For the number that should be specified as an additional number, the mts company allows you to use any telephone dialing, even phones from other countries. Additionally, customers can set up voicemail. The only difficulties customers may have is if they have to install a set from the “8-800” series.

If you use conditional call forwarding in any type of roaming, this will lead to the need to pay double fees, simultaneously for the received and made calls.

To customize the service, as a rule, clients use the menu mobile device, namely setting up calls. Having entered such a menu, you will need to select the desired condition for the option and enter the data for the second number. It should be noted that the dial must be entered through +7. Customers are also given the opportunity to forward calls simultaneously to different conditions and different telephone numbers. In this menu you can deactivate the service.

Another setup method is to use a personal account or a service combination of numbers and symbols, which will be discussed below. It is worth noting that connection and use of the service is provided free of charge.

The mobile operator MTS has several special combinations that can enable certain conditions as an option:

1. To enable call forwarding based on unconditional parameters, dial * * 21 * mobile number # . To deactivate the condition, you need to enter # # 21 # . After typing the commands, you should make a call to send requests.
2. Call forwarding on a busy line is done through the request * * 67 * mobile number #. You can disable it via # # 67 # .
3. If the subscriber is disconnected or unavailable for other reasons, then the command * * 62 * mobile number # is used for this condition. Deactivation is done via # # 62 # .
4. To set the option to a condition in which there is no answer, use the input * * 61 * mobile number # . Disabling is possible through the command # # 61 # .
5. To deactivate all set parameters you need to dial # # 002 # .

If you encounter difficulties using the service, support operators will help you figure out how to enable this or that condition. They can also do this themselves, but an amount of 30 rubles will be written off from the balance.

Connection

Connecting the redirection service can be easily done using a special combination * 114 * 40 #. After this, the device will receive an SMS with data about a successful connection. Clients can also enable the service in their personal account or use a message. To do this, you need to send letters via short dial 111 with the numbers 2111. After activation, you will receive a counter SMS from the operator.

Shutdown

You can deactivate the service using different methods, but the simplest are to disable it through your personal account or using a service request # # 002 # . If difficulties arise, you can disable the option by dialing a help desk operator.

Forwarding is a popular service for many subscribers mobile communications, especially if you need to receive calls from several numbers on one phone.

Description

MTS forwarding allows you to redirect a call from one number to another. You can redirect either to a landline phone or to voicemail.

The service may be required when you need not to miss a single call. Main directions:

1. The number is busy.
2. There is no answer to the call within the specified time.
3. The phone is turned off or out of range.

MTS does not provide a 100% guarantee that the service will work flawlessly if forwarding is used for service numbers that start with 8800.

You can forward your call to the following numbers:

1. Any mobile phone.
2. To international numbers.
3. To phones in other cities of the country.
4. To landline numbers or voice mail.

It is prohibited to use the option for the phones of strangers, since it will be impossible to confirm the activation of the service.

MTS call forwarding is provided free of charge for users, but if the connection is made through the support service, then 30 rubles will be debited from the balance. For some corporate tariff plans, the connection price will be 33.87 rubles.

Payment for calls is carried out according to the terms of the tariff plan and the type of redirection.

How to connect

To activate the service, MTS offers several available options:

1. Through the mobile portal. The method is one of the most convenient and fastest. You need to enter the request *111*40# in your phone and make a call.
2. Using the Internet assistant in your personal account on the operator’s website. For this purpose registration and authorization are carried out. After logging in, you need to go to the services section, find “Forwarding” and click on the connect button. In your personal account you can make all the necessary settings.
3. Send an SMS to 111 and indicate the code 2111 in the letter.
4. Through the employees of the communication salon. The network subscriber needs to personally contact a company employee in the company salon. The manager will independently perform the activation and tell you how to use the option. You must have a passport or driver's license with you.
5. By calling support. To connect, call 0890 or 88002500890. After connecting, ask the operator to activate call forwarding remotely.

The connection process does not take much time, and after successful completion an SMS confirmation will be sent to your phone.

Settings

Setting up the service is easy if you know the basic rules. It is very convenient to do through service requests. The following commands are used for this:

1. Forwarding to all calls is activated using a code **21*mobile number# . To cancel, just dial ##21# .
2. Call redirection if the number is busy is carried out through a request **67*mobile# , disable settings using code ##67# .
3. To set up call forwarding when the phone is turned off or the coverage area is unavailable - code **62*phone# , to cancel ##62# .
4. Configuration for not answering a call is carried out through the command **61*mobile number*time period# . To cancel the setting, enter ##61# .

You can disable all settings at once using the combination ##002# . You can also configure it through your personal account. The algorithm of actions is as follows:

1. Log in to your personal account, go to the number management section and select the forwarding line.
2. In the new menu, click on the add conditions button.
3. Select requirements that will be used under different conditions. At the very end, complete the procedure by clicking “Apply”.

If difficulties arise, it is enough to contact the MTS operator or the employees of the communication store.

How to disable

To disable the service:

1. Personally contact the MTS salon, where the manager will independently deactivate the forwarding.
2. Call the support service at 0890.
3. Enter the combination on your phone *111*service code# and make a call. To clarify the type of forwarding, use SMS to number 111 with the text 8111.
4. Go to your MTS personal account, go to number management and select forwarding, click on the disconnect button.

After this, you will receive an SMS report with information about the deactivation of the service.

Note to those who are looking for an answer to the question how to disable forwarding on MTS: This option provides the possibility of voice contact even if the phone is turned off or the network signal is weak. The bottom line is that calls are forwarded to a third-party number. The function is in high demand among business people, because losing contact with some people costs a lot.

The service is provided by all operators operating in the territory Russian Federation. Let's talk about how to disable call forwarding on MTS when there is no need for it.

Briefly about the capabilities of the option

There are several forwarding options; subscribers choose based on the current circumstances. The main conditions are: busy, no answer, unavailable, unconditional forwarding.

The point is simple: when one of the above conditions is triggered, incoming call redirected to a pre-specified combination of numbers. Calls are charged as standard. Anyone can be used as an addressee phone number in the world. It is important to take into account that using call forwarding in roaming entails high costs for calls.

MTS offers several commands that can be used depending on the redirection conditions.

1. Unconditional - **21*number#.
2. By employment - **67* number#.
3. Due to unavailability - **62* number#.
4. If there is no answer - **61*number#.

At the end of each USSD request the call button is pressed, then it is considered fully formed.

Deactivation

How to disable MTS conditional forwarding? If you need to deactivate all active forwardings, you can use the online service Personal Account. If this is not possible, try contacting your MTS operator.

Interested in how to disable conditional MTS call forwarding by generating a USSD request? It’s simple, enter the same combination as to activate the function, only without the number, instead of hash stars. Here's an example.

1. Disabling busy forwarding - ##67#.
2. Due to unavailability - ##62#.
3. For lack of response - ##61#.

You can disable MTS forwarding with one command for everyone - ##002#. At the end of any USSD command, press the call button.

Using the official website of the Mobile TeleSystems company, you can disable any paid and free service. This is also the answer to the question of how to disable call forwarding to MTS.

The “Forwarding” service provided by most modern mobile operators, is also present in the list of available options for activation on MTS numbers. How this service can be useful, how it is connected and how to disable redirection to MTS will be described in this article.

General information

From the name it is clear that forwarding involves redirecting incoming calls, faxes, and data from one number to another. Both mobile and landline can be used as a number to which calls received to the main number, etc., can be redirected. However, it is not at all necessary that it be registered or connected on the same network as the main one. This way you can set up call forwarding to any number (regardless of the region or even the country). Some subscribers avoid using this service because they do not fully understand how to connect and how to disable forwarding to MTS. Below you will find information on how you can carry out both operations.

Financial terms of the “Forwarding” service

There is no subscriber. fee and payment for activation (the exception is the situation when the call forwarding connection is made by a contact center employee)

While in home region the forwarded call is charged in accordance with the tariff plan (one minute will be equal to the cost of the outgoing call).

When you are in roaming, a fee for incoming calls (which are charged when you are outside your region) will be added to this cost.

Conditions for triggering redirection

When connecting to the service, the client must define a condition under which all specified data (by the way, the type of data that should be redirected to another number can also be set independently) will be transmitted in the specified direction.

There are several such conditions:

• if the first line is busy (the second call will be redirected) (code 67);
• there is no response within the specified period (the user can set the waiting duration independently) (code 61);
• redirection of all calls, regardless of the state of the mobile gadget (code 21);
• if the device is not registered on the network (code 62);
• The device is turned off.

Despite the fact that the last two conditions differ from each other in meaning, it is impossible to establish them separately. The subscriber can select several forwarding conditions. How to disable call forwarding to MTS if there are several of them on a number? This will also be discussed below.

Connection options

You can activate the redirection of calls (code 11), faxes (code 13), data (code 25) or all together (code 10) to another number in one of the following ways:

1. Independently through a mobile gadget.
2. Independently by visiting your personal account.
3. By contacting the contact center specialists.

Please note that if a customer service employee connects call forwarding to a number, the service will cost thirty rubles (this is a one-time payment, it will be debited from the balance upon activation). If you manage the service yourself, you won’t have to pay anything.

How to enable forwarding

Let's consider each of the previously listed connection options in more detail:

1. Connection via USSD functionality. To activate forwarding using this method, you will need service codes (which are given earlier). The request that must be sent from the device is as follows: **<код услуги переадресации>*number in international format*<код типа связи для переадресации>#. The communication type code refers to the type of data (calls, fax, etc.).
2. By visiting your personal web account, which is located on the official portal mobile operator, you can set up call forwarding in a few clicks. Activate the service, and then set what condition(s) it should trigger and what data it should be applied to.
3. If you don’t have the desire or ability to activate the service yourself and don’t mind thirty rubles, then by calling the call center, you can set up forwarding through a company employee, indicating the number to which the data will be forwarded, as well as the condition.

How to disable forwarding on MTS

How to set up call forwarding on your number was described above. How to disable call forwarding on an MTS number if at the moment Has the need for call forwarding disappeared? You can refuse the service in the same ways as its activation, i.e.: via telephone, via personal account, with the help of a contact center specialist. How to disable the “Forwarding” service on MTS and immediately refuse all the conditions under which the redirection of calls and other data is triggered? A universal and quick way that does not require access to the Internet is to type a USSD request. With its help, you can instantly refuse all forwarding on a number. So, in order to deactivate the forwarding, you need to dial the combination: ##002#. If you are interested in the question of how to disable unconditional forwarding on MTS, then the news that you can use all the same methods will be pleasant for you. In addition to sending short requests, you can use the Internet or call the call center.

How to disable forwarding to MTS Russia

Methods for managing call forwarding (including USSD requests used to enable/disable call forwarding) remain unchanged. You can set up or refuse forwarding from any MTS number registered in the country.