Disable all paid megaphone services. Independently disabling paid services and subscriptions on a megaphone with one command

Mobile subscriptions are not automatically connected. Their connection occurs by sending an SMS message, typing a short command, and also by clicking on links on third-party sites.

You can activate a subscription inadvertently, for example #558* - to find out about the balance. And there is number #588* - this is an instant connection to the service and money is immediately withdrawn. Anyone can simply forget and dial 558 - 588

Since the operator provides a large number of services, options and tariffs, the number of commands used for management is very large. In this regard, teams may have a similar set. All basic short commands, including *558#, are presented on the Megafon website. Before typing a short command, we recommend checking its correctness.

How to check connected subscriptions on Megafon

There are four ways to help find out about the presence of paid services:

using the phone;
using the Internet;
by sending an SMS message;
through a special USSD command.

First method (via phone):

You must make a call to the short number 0505 and follow the operator’s directions. Enter number 1 to receive card data, then number 2 to go to the services menu.

Attention! Trying not to miss a word, listen to the operator and follow his instructions.

Method number two (using the Internet):

Use the following two methods:

Go to “Personal Account”. If you are logging in for the first time, you will be greeted by registration. After a short registration, you will receive a code on your mobile phone. Next, go to the “Services” tab, where all activated services, their functions and costs are located.
Register on a special website: https://podpiski.megafon.ru/, where after logging in you can find out about your paid services.

Third method (by sending an SMS message):

Send a message with the word INFO to the short number 5051. After sending, you will receive an SMS message with all the necessary information.

Fourth method (via USSD command):

You can use three methods:

1. Dial *105#. To go to the “Personal Account”, in the window that opens, enter the number “1” and the number “4” to be in the “Services” section. To get the information you need, select a number from this list:

“4” - Call SMS, which shows: All subscriptions and services connected to the SIM card.
“2” - Shows only those services that the subscriber can disable
“3” – Paid services. All information comes via SMS.

2. Enter the command *505#. It informs about connected services on a paid basis.

3. By dialing *583# you can check and, if necessary, disable mobile subscriptions

How to disable subscriptions

Disabling services is carried out in several ways:

on the Internet;
via SMS message;
using USSD request;
through the SIM card menu.

Disabling method number one (via the Internet):

There are two options for disconnecting via the Internet:

In the “Personal Account” on the Megafon website, there is a “Services and Options” menu with a list of connected services. Next to each service there is a deactivation button.
Go to the website https://podpiski.megafon.ru/. To disable services, click on “Unsubscribe”.

The second way to disable paid services (via SMS):

Send an SMS message to the short number 5051 containing the text STOP to receive a list of paid services and instructions for disabling.

Disabling method number three (USSD request):

By entering the code *505#, you will receive a list of active paid services and instructions on how to disable them.

By dialing *583# you can check and, if necessary, disable mobile subscriptions

Through your SIM card's menu:

Open your phone options to go to “SIM Tools” or “Megafon PRO”

Please note that the absence of this menu indicates an outdated SIM card.

In this menu, go to the “Megafon” tab, then to the “Services” tab. In the “Subscriptions” section, select “Activated on SIM card”. You will receive an SMS message with a list of paid services and how to delete them.

How to protect yourself from paid services?

To protect against the installation of paid subscriptions, Megafon provides a “Stop Content” function. To enable this feature, use the following methods:

Enter code *105*801#. After a successful attempt, a notification will appear.
You can also activate it through “Personal Account”, on the megaphone website, in the “Services” menu.
Contact Megafon employees in the company's showrooms.

You can disable this function using the code *526*0#. A notification of deactivation will be sent via SMS.

SMS messages from Megafon with an offer to subscribe

When you write an SMS or a message and a question immediately pops up about connecting to any of the services, with options for choosing “ok and cancel” at the keyboard level - that is, anyone can accidentally, without meaning to, click on OK and connect the subscription without even realizing about this.

Similar messages are received within the Kaleidoscope service. If necessary, you can disable them in one of the following ways:

By dialing the free command *808*0# call;
By sending an SMS to number 5038 with the text STOP, STOP, OFF;
In the MegaFonPRO application ("Kaleidoscope" - "Settings" - "Broadcasting" - "Turn off").

Is it possible to get my money back?

If you suddenly find out that you have been paying for a service for some time that was activated without your knowledge, you can try to get your money back. It’s unlikely that you’ll be able to get the full amount back, but it’s worth a try. To do this, you need to go to the office or store of your operator and write a complaint. There is no standard form for such a statement, nor are there any special tricks. Simply describe why you believe the service was provided without your knowledge.

If a certain amount of money is regularly debited from your personal account without any reason, then before blaming your operator for this, check. It is unlikely that the operator steals money from your balance in the hope that you will not notice it. Each provider values its reputation, so no one will resort to such actions. Most likely, the reason is due to paid subscriptions, which you simply do not know about. Subscribers of any operator may encounter a situation where some paid service was activated without their knowledge. Megafon subscribers are not immune from this.

Paid subscriptions can be activated on your number in a variety of ways. For example, you could connect them quite deliberately, but later the need for them disappeared. There are also frequent cases when a subscription is automatically connected when visiting a dubious site. Such situations are not uncommon and any subscriber can encounter them. Unfortunately, not many people know how to disable subscriptions on Megafon, as a result of which they have to overpay for useless services, and this overpayment can be quite significant. To avoid this, you need to, and in this article the editors of the site will tell you how to do this.

Brief information

To get information about connected subscriptions and commands for disabling them, dial the USSD command *505# on your phone or send an SMS message with the text “STOP” to 5051. To learn more about these and other methods of disabling subscriptions, read the entire article.

Disabling paid subscriptions on Megafon

There are several ways to disable all subscriptions on Megafon. The tips below will apply regardless of which subscription you need to disable. In any case, you will first need to familiarize yourself with the list of connected paid services, and only then disable them. We invite you to familiarize yourself with the methods below and choose the most convenient option for yourself.

USSD command. To get a list of connected subscriptions, dial the USSD command * 505 # on your phone . In a few seconds, you will receive an SMS message containing the names of all paid services connected to your number. This SMS must also contain commands to disable these services. For unknown reasons, sometimes a message comes only with the name of the connected services. In this case, you need to use the name of the subscription to find a command to disable it, or use one of the methods below.
SMS command. Another way to deactivate subscriptions involves sending an SMS message to the service number. To disable paid subscriptions on Megafon, send an SMS with the text STOP (without quotes) to the short number 5051. All subscriptions will not be automatically deactivated, but you will receive a message in response with instructions for deactivating connected paid services. In fact, the scheme is practically no different from the previous method, with the exception of efficiency. That is, if in the case of the USSD command you might not have received commands to disable subscriptions, then here you are guaranteed to receive the necessary information.
Personal account Megafon. From our point of view, the most convenient and effective way to disable all paid services is to visit Megafon’s personal account. We did not consider it first only because many subscribers still do not get along well with the Internet. In fact, the interface of your personal account is extremely simple and clear, and the list of features is impressive. To disable subscriptions using your personal account, in the main menu of the system, select “Manage services”, then click on “Disable all mailings”. As you can see, in just a few clicks you can disable all subscriptions on Megafon. If you are not yet registered in the self-service service, then follow the link https://lk.megafon.ru/login/ and follow the instructions and go through the simple authorization procedure. If you have any difficulties working with your personal account, then use the recommendations given.
Megafon Customer Support Center. If none of the above options suits you, you can go the proven route. As you already understand, we are talking about. To call the operator dial 0500 or 8 800 500 05 00 . Next, follow the autoinformer's prompts and, after connecting with a specialist, ask to disable unnecessary subscriptions. This method is effective, but it also has one significant drawback - a large waste of time. It's no secret that waiting for a response from a customer support center specialist can take a lot of time. Therefore, before disabling subscriptions on Megafon by calling the operator, it makes sense to consider the above options. Although, if you don’t mind wasting time, then this method is perfect for you.
Megafon communication salon. Someone will consider contacting a Megafon communication salon to disable subscriptions to be too inconvenient a solution, but some subscribers may be satisfied with this option, so it should be mentioned. To disable all paid subscriptions in the Megafon salon, you need to have your passport and a few minutes of free time. They will help you completely free of charge in any Megafon salon.

This is where we will end this article. Now you know how to disable subscriptions on Megafon. To avoid connecting paid subscriptions in the future without your knowledge, you can use the “Stop Content” service. The service is free and protects against automatic activation of a particular subscription. To activate the service, dial the command: * 105 * 801 # . If in the future there is a need to disable the “Stop Content” service, then use the command * 526 * 0 # . In addition, we recorded a video of the process of disabling paid subscriptions.

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in the Home region in which the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.
  
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- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber, are indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days and the Personal Account balance is zero or negative, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the mobile number you are interested in in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, or if the old SIM card is blocked.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected. To do this, go to your Personal Account and in the “Services” section, select Services and options.
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “Mobile network” section (the name may differ in different devices).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If the mobile Internet also does not work in another device, contact the nearest MegaFon store with an identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. You can download the latest versions of the software for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
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- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On the main page of your Personal Account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a Sberbank client and your bank card is linked to a phone number, indicate the required amount in an SMS and send it to the number or use the Sberbank Online application.
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- How to stay in touch with a negative or zero balance?
- Mobile subscriptions
  - How to unsubscribe?
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  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
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  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
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  - What is VoLTE technology and what is needed to use it?
    1 - fire service;
    
    2 - police;
    
    3 — emergency medical care;
    
    4 — emergency gas network service.
    
    Emergency numbers:
    
    Emergency medical care - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you leave for other countries, as well as the Republic of Crimea and the city of Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is the MegaFon mobile application or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Pay attention!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
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Every cellular customer at least once faces the problem of additional services imposed by the operator and tariff plan. They are not always free and reasonable. Let's look at ways to disable paid services on Megafon that have long been undesirable for the user.

How to check paid services on Megafon

Megafon subscriptions can be managed in several ways:

Independently (using a sequence of commands on a mobile phone or other device via the Internet).
Through an operator (directly in a mobile phone store or by calling a hotline).

In the first case, you need to know which options are currently connected to the tariff plan. There are several ways to do this:

Using your phone's keypad, dial *505#. In response, you will receive a message with a list of subscriptions linked to the phone number from which the request was sent.
Use your personal account in the Service Guide system. This requires an Internet connection and registration on the Megafon website. The list of connected options is located in the tab of the same name.
Using a short call 0505, following the instructions of the answering machine (navigator).

How to disable services on Megafon

The most appropriate way is to contact the company's office for help. There may be several branches in large cities; information about them can be obtained on the official Megafon website. To register a refusal, you must have a passport and a service agreement. The phone number must belong to the person who came with the request to disable the options. An employee, having found a client card in the database, will look through all connected options, explain which of them are paid, and, if necessary, disable unnecessary ones.

Via technical support. Calling 0500 or 0500559 (for individuals), 8-800-550-0555 (for legal entities) is free. The operator will answer how to quickly disable paid services on Megafon or will disable it himself after a series of clarifying questions. Basic information needed for this:

Full name subscriber
Phone no.
Passport details.
Code word.

How to remove subscriptions on Megafon using an SMS message to a short number? All paid options can be deactivated by sending the word “STOP” (“NO”) to 5051. After processing the message, you will receive instructions on further actions. If the code is known exactly, it is indicated in the SMS along with the word in this order: code, then word. Be sure to wait for the outage notification.

How to disable subscriptions on Megafon through your Service Guide personal account on the official website:

Open the official Megafon website.
Register by sending a request with the command *105#.
You will receive an SMS response with a password to your personal account.
Enter the phone number in the login line.
Enter the password and log in.
The main page contains the “Services and Options” tab, select it.
You must view the list of all services with an indication of the tariff in a separate tab “Connected services”.
Uncheck the box next to the unnecessary option.
Confirm your action with the “Disable” button.

How to disable paid services on Megafon using a USSD request? If, when requesting subscriptions, the response came in a message with a list of all connected options, then an individual code and a combination of numbers will be indicated that disables each individual option. Disabling procedure:

Determine the service to be disabled.
Dial the desired combination of numbers from the phone keypad.
Wait for confirmation of disconnection.

List of USSD commands for disabling paid services and subscriptions

On the Megafon website you can always find USSD commands that can cancel paid options. List of popular ones:

*105*1300#call – answering machine;
*105*2500#call – always in touch;
*105*1600#call – conference;
*105*2400#call – who called;
*111*211#call – weather;
*134*0#call – live balance;
*105*2100#call – SMS check;
*105*2310#call – video mail;
*105*501*0#call – Anti-Caller ID works even if the subscriber has an automatic caller ID (Caller ID) connected.

When using the mobile communication services of the Russian operator Megafon, subscribers often incur additional costs. When clarifying the nature of these extra expenses, it often turns out that these additional options were turned on automatically when connecting to a tariff plan or during active Internet surfing.

If additional paid services were needed for some time, and then there was no longer a need for their use, do not forget to disable them. If you don't know any way to change these settings and options, you can use one of the following methods. It is also necessary to pay attention to the fact that often new options are free for the first time of use, and after that a subscription fee is charged for them.

How can you disable paid services on Megafon yourself? If you would like to get rid of some (or all) paid services of the Megafon operator in order to save money regularly debited from your mobile account, choose one of the methods presented below.

USSD request and service guide

By typing a special combination of characters on the phone screen, you can quickly clarify information about included services and, accordingly, disable unnecessary ones:

at the first stage, to display a list of Megafon services, you need to dial one of the combinations in sequence: “*505#”, “*105*11#”;
after this you should press the call button;
review the received SMS, select which services need to be turned off and type those requests that are indicated as deactivation.

To use the service guide, you will first need to dial the request “*105#” and after entering the Megafon voice menu you will need to press the number “1” to enter your “Megafon office”, and then “4” to display the services section . All that remains is to go to the fourth point again to get the list on the phone screen.

SMS or call to Megafon support center

To disable an unnecessary option by sending text messages, write “INFO” or “INFO” from your Megafon phone in the body of the SMS. After that, send it to number 5051 and you will receive a detailed list of activated services with options for deactivation.

A call from a Megafon number can be made from the number 05-00 (alternative number: 05-00-559), for those who are outside Russia, you should dial a special number - 8800-550-05-00.

Autoinformer and personal account

To find out information not in written form, but orally, you can call the short number 0505. You will be taken to a voice menu, which is convenient to study, following the instructions (they are voiced over the phone as specially recorded voice commands), first go to the menu under number “1”, indicating the item “Number information”, and then in menu “2”, which is called “Connected services and options”.

Your personal account is a way to control your tariff settings via the Internet. To enter such an interactive account, click the button of the same name on the official website of the Megafon operator.

Office visit and Megafon-pro

Disabling services is also possible during a personal visit to one of the Megafon Communications offices. The addresses of all operating salons can be found here https://moscow.megafon.ru/help/offices/#offices. This is a handy section containing a map of coverage throughout the country.

The Megafon Pro information service is a SIM card menu (STK menu). It becomes available after a special “Megafon Pro” shortcut is created in its memory when a new SIM card is plugged into the phone. This is where information about the connected options and their components is entered. On your phone with an activated Megafon operator card, go to the “Menu”, find the indicated shortcut and, going to the “Subscriptions” sub-item, click “Cancel subscriptions”.

If the device does not have such a menu item, it can be assumed that the SIM card is outdated.

How to protect yourself from paid services

The “Stop...” application provides protection against paid services and their uncontrolled connection for subscribers. Content." To connect it, paid USSD requests are blocked. From the moment this option is enabled, requests to forcefully open access to reconfigure the parameters of paid numbers are blocked. At the same time, the user of “Stop Content” will not have problems paying for goods/services from all kinds of electronic wallets.

Thus, this application service does not block the following types of content:

from toll-free numbers (service);
from the services “Web Money”, “Yandex.Money” and others;
from electronic systems designed to pay for parking spaces through the Web Money service;
from special Megafon operator numbers that start with “8800”, “5052”, “5051”, “0633”, “0770”.

Connecting Stop Content is simple: dial the combination “*105*801#” and press the call button on your phone. To learn more about the service, watch the video: