When copying multimedia files from an Android smartphone to a computer, users may encounter an error copying files and folders with the message The required resource is busy. This error lies in the incorrect connection of the phone or the incorrectly selected protocol for data transfer. Therefore, to fix this problem, it is worth setting up the operation of both gadgets correctly.
Reasons for the error when copying files: the required resource is busy
When connecting a smartphone or tablet running operating system Android to a computer, the user may encounter the error The required resource is busy and refuse to perform further actions.
This problem occurs due to the fact that the device is not connected as a flash drive, but via the MPT protocol, which has limitations and causes an error when copying a file or folder.
IMPORTANT! When opening a folder with video, photo or audio files, you can note that building a list of files or generating thumbnails does not happen too quickly. And since the MTP protocol does not support multitasking, copying files while another process is running (even building a list or thumbnails) can cause the error The required resource is busy.
Ways to solve the file copying error The required resource is busy
If your PC has an error copying a file or folder from your phone, you need to wait until Windows recognizes the thumbnails. Only after generating lists of files and folders can you copy or move them. However, this action should not be performed in parallel with other tasks. For example, you copy a video and while it is moving, you start viewing photos from the flash drive. This may cause the drive to malfunction.
Also to Windows is faster generated lists of files and folders, it’s worth setting the viewing mode to “Small Icons” or “Table” in Explorer. The system will not generate thumbnails, but will quickly build a list.
If you need to copy an entire folder with files, we recommend that you do not open it, but copy it immediately.
It should also be noted that if there are programs on the computer that scan photos and videos when opened, then it is better to disable them for a while before copying files and before connecting the device to the PC.
IMPORTANT! Antiviruses do not scan the contents of devices connected via MTP. However, there are defenders who are endowed with this function.
If the above recommendations do not help get rid of the error when copying files, then you need to check everything on your computer and smartphone installed applications and figure out which one can access the files while they are being copied.
Because caching entries for removable drives disabled by default in Windows, most users do not resort to safely removing flash drives. But in vain. The fact is that a flash drive can operate not only in read mode, but also in write mode, and it can only be removed when no data is being exchanged with the computer, otherwise there is a risk of damaging this data.Unfortunately, in some cases, safe removal does not work. It seems that all windows and documents are closed, and the work of programs using the flash drive is completed, and an attempt to safely remove the flash drive ends with the same message “The device is still in use. Quit programs and close all windows" Everything would be fine, but Windows does not indicate which process is holding the drive.
What to do if, when you safely remove the flash drive, Windows displays the message “The device is still in use. Quit programs and close all windows."
What to do in such a situation, pull out the flash drive and hope that you are lucky, and neither data nor file system will not be damaged? It’s not very wise to rely on chance, especially if there are valuable files on the flash drive. If you don’t want to lose them, take the trouble to find out which process is preventing you from removing the media and only then make decisions. To determine the processes holding an external drive, you can use special utilities like USB Safely Remove or Procces Explorer, but first you need to perform a set of basic steps.
First actions
If you remove the flash drive or external drive"off", wait 5-10 minutes, and then try to safely remove the media. If the system continues to display the message “The device is still in use...”, restart Explorer, or better yet, log out and log in again. account. Didn't help? Then we move on to more flexible solutions.
Using third party utilities
Download a program for working with external drives USB Safely Remove and run it. Call up the utility window by double-clicking from the system tray, where it minimizes upon startup, select the held drive in the list, right-click on it and select the “Stop” option.
Expand the process by clicking the plus sign and see which file it is using. Copy it just in case, and then forcefully terminate the holding process by clicking “Stop again” or, if that doesn’t help, “Force.” Stop". It is possible that the application using the file will crash, but you will be able to safely remove the held drive.
Process Explorer
Alternatively, to determine the process that does not allow you to remove the flash drive, you can use the Process Explorer utility developed by Mark Russinovich. Run the utility (it does not require installation) and press Ctrl + F. A window will open to search for handles - descriptors that allow you to identify a resource. In the search field, enter the letter of your flash drive or external drive in the “Letter:” format and click “Search”.
The process blocking the removal of the flash drive will immediately appear in the results window.Having selected it, go to the lower panel with the list of descriptors, right-click on the highlighted process and select the “Close Handle” option from the menu.
This action will forcefully end the process and the computer will finally be able to release the flash drive. As in the example with USB Safely Remove, before closing the handle, we recommend creating backup copy file it is using, this will serve as a small insurance policy in case the file suddenly becomes damaged.
Solution 1: Turn on your device
Solution: Look at the On indicator located on the device. If the indicator is not lit, the device is turned off. Make sure the power cord is securely connected to the device and the electrical outlet. Press the Power button to turn on the device.
Solution 2: Check that the original is loaded correctly
If this doesn't help, try the next solution.
Solution 3: Wait for the device to complete the current operation
Solution: Check the On light. If it is blinking, the device is busy. Cause: The device was busy copying or printing. If this doesn't help, try the next solution.
Solution 4: The machine does not support the paper type or envelope
Cause: The product did not recognize the paper type. If this doesn't help, try the next solution.
Solution 5: Check for jammed paper
Nothing happens when I try to copy
Try the following solutions to resolve the issue. Solutions are listed in descending order of probability. If the first solution does not resolve the issue, try the remaining solutions until the issue is resolved.
Solution 1: Make sure the device is turned on Solution 2: Make sure the computer is turned on
Solution 3: Check the connection between your computer and device
Solution 7: Wait while the device finishes other tasks
Solution 8: Make sure the loaded paper is recognized by the product Solution 9: Check for jammed paper
Solution 1: Make sure your device is turned on
Solution: Look at the Power button located on the device. If it is not lit, the device is turned off. Make sure the power cord is securely connected to the device and the electrical outlet. Press the Power button to turn on the device.
Cause: The device was turned off.
If this doesn't help, try the next solution.
Solution 2: Make sure the computer is turned on Solution: Turn on the computer. Reason: The computer was not turned on. If this doesn't help, try the next solution.
Solution 3: Check the connection between the computer and the device Solution: Check the connection between the computer and the device. Cause: There is no connection between the computer and the device. If this doesn't help, try the next solution.
Solution 4: Make sure you have installed software HP Photosmart
Solution: Insert the device installation CD and install the software.
Cause: The HP Photosmart software was not installed on the computer.
If this doesn't help, try the next solution.
Solution 5: Make sure the HP Photosmart software is running on your computer
Solution: Launch the software and try scanning again.
To determine whether the software is running, right-click the HP Digital Imaging Control icon on the right side of the panel Windows tasks. Select a device from the list, then select Show status.
Cause: The HP Photosmart software was not running on the computer. If this doesn't help, try the next solution.
Solution 6: Check that the original is loaded correctly
Solution: Place the original on the glass or in the document feeder tray.
If the original is loaded on the glass, place it with the printed side down in the right front corner, as shown in the illustration below. To copy a photo, place it so that the long side of the photo is along the front edge of the glass.
When loading an original in the document feeder tray, place the paper in the tray with the side to be printed facing up, as shown below. Place the page in the tray so that the top edge of the document is loaded first.
Do not load photos into the document feeder tray for copying purposes. When copying a photo, place it on the document glass.
Cause: The original was not placed correctly on the glass or in the document feeder tray.
If this doesn't help, try the next solution.
Solution 7: Wait until the device finishes other tasks Solution: Check the On light. If it is blinking, the device is busy.
If the device is performing another operation, such as printing or scanning, copying will be paused until the device completes the current operation.
Cause: The device was busy performing another task. If this doesn't help, try the next solution.
Solution 8: Make sure the loaded paper is recognized by the product
Solution: Do not use the product to copy onto envelopes or other types of paper that are not supported by the product.
Cause: The product did not recognize the type of paper loaded. If this doesn't help, try the next solution.
Solution 9: Check for jammed paper
Solution: Clear the paper jam and remove any scraps of paper remaining in the product.
Remove all paper clips and clips from the original document. Cause: There is a paper jam in the product.
Parts of the original are not fully displayed or are cut off
Solution: Place the original on the glass or in the document feeder tray.
If the original is loaded on the glass, place it with the printed side down in the right front corner, as shown in the illustration below. To copy a photo, place it so that the long side of the photo is along the front edge of the glass.
When loading an original in the document feeder tray, place the paper in the tray with the side to be printed facing up, as shown below. Place the page in the tray so that the top edge of the document is loaded first.
Do not load photos into the document feeder tray for copying purposes. When copying a photo, place it on the document glass.
Cause: The original was not placed correctly on the glass or in the document feeder tray.
The Fit to Page feature is not working properly
Try the following solutions to resolve the issue. Solutions are listed in descending order of probability. If the first solution does not resolve the issue, try the remaining solutions until the issue is resolved.
On the HP Photosmart Premium Fax C309b series, Fit to Page is not available from the control panel.
Solution 1: Scan, enlarge the image, and print a copy
Solution: The Fit to Page feature enlarges the original only to the maximum percentage available for the model you are using. For example, on the model you are using, the maximum value may be 200%. Enlarging your passport photo by 200% may not be enough for the photo to fill the entire page.
If you need to make a large copy from a small original, scan it on your computer, resize the image in the HP scanning software, and then print a larger copy of the image.
Cause: An attempt was made to increase the size of an original that was too small. If this doesn't help, try the next solution.
Solution 2: Make sure the original is placed correctly on the glass
Solution: Load the original on the glass in the right front corner, print side down, as shown below.
The Fit to Page feature does not allow you to use the document feeder tray. To use the Fit to Page feature, place the original in the right front corner of the glass with the printed side facing down.
Cause: The original was not placed correctly on the glass or in the document feeder tray.
If this doesn't help, try the next solution.
Solution 3: Clean the glass and back of the document cover
Solution: Turn off the device, unplug the power cable. Then wipe the glass and document cover backing with a soft cloth.
Cause: Fine particles may have accumulated on the glass or backing of the document cover. The device recognizes everything on the glass as part of the image.
Blank printout
Solution: Place the original on the glass or in the document feeder tray.
If the original is loaded on the glass, place it with the printed side down in the right front corner, as shown in the illustration below. To copy a photo, place it so that the long side of the photo is along the front edge of the glass.
When loading an original in the document feeder tray, place the paper in the tray with the side to be printed facing up, as shown below. Place the page in the tray so that the top edge of the document is loaded first.
Do not load photos into the document feeder tray for copying purposes. When copying a photo, place it on the document glass.
Cause: The original was not placed correctly on the glass or in the document feeder tray.
